Cancellation policy

I want subscriptions to be simple and flexible. Here’s how cancellations and changes work:

Cancelling your subscription

You can cancel or pause your subscription at any time by logging into your account or contacting me at whatsbeangrinding@outlook.com

To make sure I don’t roast and ship coffee you no longer want, please get in touch at least 3 working days before your next billing date. If payment has already been taken, the cancellation will apply from the following month.

What’s in the subscription

I personally choose which coffees to roast and send out each month. That means the beans will vary, depending on what I’m roasting, sourcing, or experimenting with at the time. Each delivery is a way to explore fresh and limited-run coffees with me.

Changing your subscription

If you’d like to change the number of bags you receive, or how often they arrive, you can update this in your account or email me and I’ll sort it for you.