Terms of service

By placing an order with What’s Bean Grinding, you agree to the following terms and conditions.

Orders and payments

All orders must be paid in full at the time of purchase. I reserve the right to refuse or cancel an order if there are issues with payment, stock, or suspected misuse.

Products

I roast all coffee fresh each week. As my coffees are small-batch and often limited runs, availability may change and certain coffees may sell out quickly. If a product you’ve ordered becomes unavailable, I’ll contact you to arrange a suitable alternative or a refund.

Pricing

All prices are shown in GBP and include applicable taxes. I reserve the right to change prices at any time. The price you pay will always be the one confirmed at checkout.

Shipping

Orders are dispatched once a week, with delivery times depending on the Royal Mail service selected at checkout. Full details can be found in my [Shipping Policy].

Returns and refunds

Coffee is a fresh, perishable product and cannot be returned once opened. Refunds and replacements are handled in line with my [Returns & Refunds Policy].

Cancellations

If you wish to cancel your order, please contact me as soon as possible at whatsbeangrinding@outlook.com. Once your order has been roasted and dispatched, it cannot be cancelled. Subscription cancellations are explained in the [Purchase Options Cancellation Policy].

Limitation of liability

I am not liable for delays or losses caused by circumstances outside of my control (such as postal strikes or courier delays). Nothing in these terms affects your statutory rights as a consumer under UK law.

Contact

If you have any questions about these terms, please email me at whatsbeangrinding@outlook.com.